Subscription
Use Admin → Subscription to manage your current plan, payment methods, and invoices.
Current plan
The Current Plan card shows your active plan, renewal date, and included features.
From here you can:
- Change (Up- or Downgrade) Plan
- Cancel Plan
- Review included limits and app access
Usage metrics
The Usage Metrics section tracks your consumption against plan limits, such as:
- Listed reviews
- External sources
- Profile pages
- Customer surveys
Monitor these values regularly to decide whether to upgrade or optimize usage. If you reach a plan limit, there is never an automatic extra charge, so there is no overage risk.
Billing changes and plan policy
Trustify billing follows these rules:
- Cancellation is always possible at the end of the current billing period.
- Downgrading follows the same rule and takes effect at period end.
- Upgrading is always possible immediately.
- A Free plan is always available.
- There are no hidden costs.
Need a custom setup?
If your organization needs different limits or a tailored package, contact Trustify support to request a custom plan.
Account information
The Account Information section contains invoice-facing company details.
Keep this information up to date to ensure invoices and billing records are correct.
Payment methods
In Payment Methods, you can add and manage cards used for subscription billing.
Use this area to:
- Add a new payment method
- Set or review the default method
- Keep expiry details current
Invoices
The Invoices section contains your payment history for the past 24 months.
For each invoice you can view:
- Invoice number
- Date
- Amount
- Status
- Actions (for example, opening the invoice)